FAQs
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Absolutely! You’re always welcome to stop by for a tour of our office and meet our team over coffee. Our convenient downtown location is accessible by the +15 walkway.
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We understand that working through ERPs can be daunting. We offer instructor-led training sessions to walk you through the details. We ensure that all your questions and concerns are addressed before we finish.
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Definitely! Our goal is to enhance your existing ERP. You can carry over any elements you like, such as page layouts or map legends. We believe the plan is most effective when it works for you.
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Our approach is tailored to your specific ERP. We believe the most effective training occurs on-site with your responders, using their actual tools and resources. Exercise development takes place in three phases: Discovery (you review and approve the scenario and objectives), Execution (we deliver the exercise), and After-Action Report (we provide a detailed report with recommendations, feedback, and participant debrief).
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Yes, we take care of both the distribution and printing of your ERP materials, whether digital or hard copy. We also track each manual and distribution item and ensure acknowledgment of receipt from all relevant stakeholders, following up as needed.